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Privacy Policy

Last Updated: March 4, 2026

This Privacy Policy describes how Tarbyte PLTD (Тарбайт ЕООД), doing business as Hostler ("we", "us", or "our"), collects, uses, and protects your information when you use our property management platform. Please read this policy in conjunction with our Terms of Use.

1. Information We Collect

Account Information

When you create an account, we collect your email address, name, and encrypted password to provide you access to our services.

Property Data

We collect information about your properties, bookings, and cleaning schedules that you provide or sync from third-party platforms (Airbnb, Booking.com) to deliver our core services.

Usage Information

We collect information about how you interact with our platform to improve our services and user experience.

2. Cookies and Tracking

We use strictly necessary cookies to provide essential functionality:

  • Authentication cookies: To keep you logged in and secure your session
  • Security tokens: To protect against unauthorized access
  • Session management: To maintain your preferences during your visit

These cookies are essential for the platform to function and do not track your behavior across other websites. They typically expire after 30 days or when you log out.

Note: We do not use analytics, advertising, or marketing cookies. We do not track you or share your data with third parties for advertising purposes.

3. How We Use Your Information

We use your information to:

  • Provide and maintain our property management services
  • Sync calendars and generate cleaning schedules
  • Send you notifications about bookings and updates
  • Communicate with you about your account
  • Improve and optimize our platform
  • Ensure security and prevent fraud

4. Data Sharing and Third Parties

We do not sell your personal information. We may share your data with:

  • Calendar platforms: To sync bookings (Airbnb, Booking.com via iCal)
  • Service providers: Hosting, database, and authentication services (AWS Cognito)
  • Legal requirements: When required by law or to protect our rights

5. Data Security

We use industry-standard security measures including encryption, secure authentication (AWS Cognito), and secure HTTPS connections to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your account and data
  • Export your data
  • Withdraw consent (though this may affect service functionality)

To exercise these rights, please contact us at privacy@hostler.app

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it for legal purposes.

8. International Users

Our services are hosted on servers that may be located in different countries. By using Hostler, you consent to the transfer and processing of your data in these locations.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our platform or sending you an email. Your continued use of the service after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: